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BIP 0084:2005
ITSMF. Planning to implement service management pocketbook
Действует
Печатное издание
10.51 £ (включая НДС 20%)
Разработчик:
Зарубежные/BSI
ICS:
35.020 Information. Including general aspects of IT equipment / Информационные технологии (ИТ) в целом. Включая общие аспекты информационно-технологического оборудования
Описание
This publication is an ideal starting point for anyone planning to implement service management. The publication is a condensed version of the ITIL Planning to Implement Service Management book.
Ключевые слова:
Management, Computers, Computer networks, Management operations, Management techniques, IT and Information Management: IT Service Management