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BS ISO 10008:2013
Quality management. Customer satisfaction. Guidelines for business-to-consumer electronic commerce transactions
38 стр.
Действует
Печатная копияПечатное издание
299.38 £ (включая НДС 20%)
Разработчик:
Зарубежные/BSI
ICS:
03.120.10 Quality management and quality assurance / Управление качеством и обеспечение качества
Ключевые слова:
Quality management, Consumer-supplier relations, Consumers, Quality assurance systems, Supervisory and executive programs, Market research, Systems analysis, Guidance systems, Standard measures