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BS ISO 10001:2007
Quality management. Customer satisfaction. Guidelines for codes of conduct for organizations
30 стр.
Заменен
Печатная копияПечатное издание
257.04 £ (включая НДС 20%)
Разработчик:
Зарубежные/BSI
ICS:
03.120.10 Quality management and quality assurance / Управление качеством и обеспечение качества
Ключевые слова:
Consumer-supplier relations, Handbooks, Documents, Planning, Information, Management, After-sales services, Consumers, Delivery, Quality management, Quality assurance systems, Consumer protection, Personnel