Customer contact centres - Part 2: Requirements for clients using the services of customer contact centres (ISO 18295-2:2017); German version EN ISO 18295-2:2017— 14 стр.
Recreational diving services - Requirements and guidance on environmentally sustainable practices in recreational diving (ISO 21416:2019); German version EN ISO 21416:2019— 16 стр.
Caregiving for people in need of support through live-in caregivers from foreign countries - Requirements for brokers, service providers and caregivers— 35 стр.