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ÖNORM EN 15707:2009-01
Действует
Print media analyses - Vocabulary and service requirements
ÖNORM EN 15602:2008-04
Действует
Security service providers - Terminology
ÖNORM CEN/TS 99001:2008-12
Действует
Business support - Support services provided to small enterprises - Terminology, quality and performance
ÖNORM EN ISO 11121:2017-07
Действует
Recreational diving services - Requirements for introductory programmes to scuba diving (ISO 11121:2017)
ÖNORM EN ISO 13293:2013-02
Действует
Recreational diving services - Requirements for gas blender training programmes (ISO 13293:2012)
ÖNORM EN ISO 18513:2003-12
Действует
Tourism services - Hotels and other types of tourism accommodation - Terminology (ISO 18513:2003)
ÖNORM EN ISO 18295-2:2017-11
Действует
Customer contact centres - Part 2: Requirements for clients using the services of customer contact centres (ISO 18295-2:2017)
ÖNORM EN ISO 18295-1:2017-11
Действует
Customer contact centres - Part 1: Requirements for customer contact centres (ISO 18295-1:2017)
ÖNORM EN 16194:2012-04
Действует
Mobile non-sewer-connected toilet cabins - Requirements of services and products relating to the deployment of cabins and sanitary products
ÖNORM EN 16224:2015-02
Действует
Healthcare provision by chiropractors
ÖNORM EN 16489-1:2014-05
Действует
Professional indoor UV exposure services - Part 1: Requirements for the provision of training
ÖNORM EN 12522-1:1998-10
Действует
Furniture removal activities - Furniture removal for private individuals - Part 1: Service specification
ÖNORM EN 12522-2:1998-10
Действует
Furniture removal activities - Furniture removal for private individuals - Part 2: Provision of service
ÖNORM EN 13809:2003-06
Действует
Tourism services - Travel agencies and tour operators - Terminology
ÖNORM EN 15140:2006-07
Действует
Public passenger transport - Basic requirements and recommendations for systems that measure delivered service quality
ÖNORM EN 14804:2005-08
Действует
Language study tour providers - Requirements
ÖNORM EN 15696:2009-01
Действует
Self storage - Specification for self storage services
ÖNORM EN 14873-1:2005-09
Действует
Furniture removal activities - Storage of furniture and personal effects for private individuals - Part 1: Specification for the storage facility and related storage provision
ÖNORM EN 14873-2:2005-09
Действует
Furniture removal activities - Storage of furniture and personal effects for private individuals - Part 2: Provision of the service
ÖNORM EN 15565:2008-05
Действует
Tourism services - Requirements for the provision of professional tourist guide training and qualification programmes
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