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BS ISO 10001:2007

Заменен
Quality management. Customer satisfaction. Guidelines for codes of conduct for organizations — 30 стр.
ОписаниеИзмененияСсылкиВерсии

Ссылочные документы

ISO 9000:2005
Заменен
Quality management systems -- Fundamentals and vocabulary — 38 стр.
ISO 9001:2015
Действует
Quality management systems -- Requirements — 40 стр.
ISO 10002:2004
Заменен
Quality management -- Customer satisfaction -- Guidelines for complaints handling in organizations — 32 стр.
ISO/IEC Guide 37:2012
Действует
Instructions for use of products by consumers — 32 стр.
BS ISO 10001:2018
Действует
Quality management. Customer satisfaction. Guidelines for codes of conduct for organizations — 32 стр.

На этот документ ссылаются

DD ISO/TS 29001:2010
Действует
Petroleum, petrochemical and natural gas industries. Sector-specific quality management systems. Requirements for product and service supply organizations — 46 стр.
DD ISO/TS 10004:2010
Действует
Quality management. Customer satisfaction. Guidelines for monitoring and measuring — 40 стр.
BS EN 12376:1999
Заменен
In vitro diagnostic medical devices. Information supplied by the manufacturer with in vitro diagnostic reagents for staining in biology — 14 стр.
PD ISO/TS 15638-8:2013
Действует
Intelligent transport systems. Framework for collaborative Telematics Applications for Regulated commercial freight Vehicles (TARV). Vehicle access monitoring (VAM) — 64 стр.
PD ISO/TS 15638-6:2013
Действует
Intelligent transport systems. Framework for collaborative Telematics Applications for Regulated commercial freight Vehicles (TARV). Regulated applications — 58 стр.
PD ISO/TS 15638-17:2013
Действует
Intelligent transport systems. Framework for collaborative Telematics Applications for Regulated commercial freight Vehicles (TARV). Consignment and location monitoring (CLM) — 60 стр.
PD ISO/TS 15638-16:2013
Действует
Intelligent transport systems. Framework for collaborative Telematics Applications for Regulated commercial freight Vehicles (TARV). Vehicle speed monitoring (VSM) — 68 стр.
PD ISO/TS 15638-14:2013
Действует
Intelligent transport systems. Framework for collaborative Telematics Applications for Regulated commercial freight Vehicles (TARV). Vehicle access control (VAC) — 64 стр.
PD ISO/TS 15638-12:2013
Действует
Intelligent transport systems. Framework for collaborative Telematics Applications for Regulated commercial freight Vehicles (TARV). Vehicle mass monitoring (VMM) — 70 стр.
BS EN 61169-1:1996
Заменен
Radio-frequency connectors. Generic specification. General requirements and measuring methods — 102 стр.
BS EN 16224:2012
Действует
Healthcare provision by chiropractors — 34 стр.
PD ISO/IEC TS 17021-3:2013
Действует
Conformity assessment. Requirements for bodies providing audit andcertification of management systems. Competence requirements for auditing and certification of quality management systems — 18 стр.
BIP 2222:2012
Действует
Complaints management. Turning negatives into positives (including BS ISO 10002:2004 and BS ISO 10003:2007) — 348 стр.
ASD-STAN prEN 9120:2016
Действует
Quality Management Systems. Requirements for Aviation, Space and Defence Distributors — 58 стр.
ASD-STAN prEN 9110:2016
Действует
Quality Management Systems. Requirements for Aviation Maintenance Organizations — 59 стр.
ASD-STAN prEN 9100:2016
Действует
Quality Management Systems. Requirements for Aviation, Space and Defence Organizations — 59 стр.
PD CEN/CLC ISO/IEC TS 17021-3:2016
Действует
Conformity assessment. Requirements for bodies providing audit and certification of management systems. Competence requirements for auditing and certification of quality management systems — 18 стр.
BS ISO 20155:2017
Действует
Ships and marine technology. Test method of flow induced in-pipe noise source characteristics for a ship-used pump — 34 стр.
BS EN 16372:2014
Действует
Aesthetic surgery services — 52 стр.
BS EN 15224:2016
Действует
Quality management systems. EN ISO 9001:2015 for healthcare — 86 стр.
18/30362905 DC
Действует
BS ISO 18091. Quality management systems. Guidelines for the application of ISO 9001 in local government — 86 стр.
BS EN ISO 9004:2018
Действует
Quality management. Quality of an organization. Guidance to achieve sustained success — 70 стр.
BS EN ISO 9004:2009
Заменен
Managing for the sustained success of an organization. A quality management approach — 54 стр.
BS EN 16224:2012+A1:2014
Действует
Healthcare provision by chiropractors — 38 стр.
18/30358588 DC
Действует
BS EN ISO 29001. Petroleum, petrochemical and natural gas industries. Sector-specific quality management systems. Requirements for product and service supply organizations — 58 стр.
BS 18477:2010
Действует
Inclusive service provision. Requirements for identifying and responding to consumer vulnerability — 38 стр.
BS EN 9120:2018
Действует
Quality Management Systems. Requirements for Aviation, Space and Defence Distributors — 62 стр.
BS EN 9110:2018
Действует
Quality Management Systems. Requirements for Aviation Maintenance Organizations — 62 стр.
BS EN 9100:2018
Действует
Quality Management Systems. Requirements for Aviation, Space and Defence Organizations — 60 стр.
BS ISO/IEC 19796-3:2009
Действует
Information technology. Learning, education and training. Quality management, assurances and metrics. Reference methods and metrics — 50 стр.
BS ISO 10018:2012
Действует
Quality management. Guidelines on people involvement and competence — 31 стр.
BS ISO 10002:2014
Заменен
Quality management. Customer satisfaction. Guidelines for complaints handling in organizations — 38 стр.
BS ISO 10003:2007
Заменен
Quality management. Customer satisfaction. Guidelines for dispute resolution external to organizations — 46 стр.
BS ISO 10001:2018
Действует
Quality management. Customer satisfaction. Guidelines for codes of conduct for organizations — 32 стр.
BS EN 16844:2017+A1:2018
Действует
Aesthetic medicine services. Non-surgical medical treatments — 54 стр.