BS ISO 16355-1:2015

Действует

Application of statistical and related methods to new technology and product development process. General principles and perspectives of Quality Function Deployment (QFD) — 84 стр.

Описание Изменения Ссылки Версии

Ссылочные документы

BS ISO 21500:2012

Действует

Guidance on project management — 46 стр.

BS ISO 20252:2012

Действует

Market, opinion and social research. Vocabulary and service requirements — 48 стр.

BS ISO 10004:2012

Заменен

Quality management. Customer satisfaction. Guidelines for monitoring and measuring — 40 стр.

BS ISO 10002:2014

Заменен

Quality management. Customer satisfaction. Guidelines for complaints handling in organizations — 38 стр.

ISO 9000:2015

Действует

Quality management systems -- Fundamentals and vocabulary — 58 стр.

ISO 16336:2014

Действует

Applications of statistical and related methods to new technology and product development process -- Robust parameter design (RPD) — 80 стр.

На этот документ ссылаются

BS ISO 16355-2:2017

Действует

Applications of statistical and related methods to new technology and product development process. Non-quantitative approaches for the acquisition of voice of customer and voice of stakeholder — 50 стр.