Information technology. IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes. Measurement framework (MF) and organization maturity model (OMM)— 34 стр.
Information technology. IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes. Measurement framework (MF) and organization maturity model (OMM)— 34 стр.