PD ISO/IEC TR 20000-9:2015

Действует

Information technology. Service management. Guidance on the application of ISO/IEC 20000-1 to cloud services — 38 стр.

Ссылочные документы

BS ISO/IEC 27018:2014

Действует

Information technology. Security techniques. Code of practice for protection of personally identifiable information (PII) in public clouds acting as PII processors — 36 стр.

BS ISO/IEC 17789:2014

Действует

Information technology. Cloud computing. Reference architecture — 62 стр.

BS ISO/IEC 17788:2014

Действует

Information technology. Cloud computing. Overview and vocabulary — 20 стр.

ISO/IEC 27013:2012

Заменен

Information technology -- Security techniques -- Guidance on the integrated implementation of ISO/IEC 27001 and ISO/IEC 20000-1 — 46 стр.

ISO/IEC 27001:2013

Действует

Information technology -- Security techniques -- Information security management systems -- Requirements — 30 стр.

ISO/IEC 20000-3:2012

Действует

Information technology -- Service management -- Part 3: Guidance on scope definition and applicability of ISO/IEC 20000-1 — 34 стр.

ISO/IEC 20000-2:2012

Действует

Information technology -- Service management -- Part 2: Guidance on the application of service management systems — 94 стр.

ISO/IEC 20000-1:2011

Заменен

Information technology -- Service management -- Part 1: Service management system requirements — 36 стр.