PD ISO/IEC TR 90006:2013

Действует

Information technology. Guidelines for the application of ISO 9001:2008 to IT service management and its integration with ISO/IEC 20000-1:2011 — 90 стр.

Описание Изменения Ссылки Версии

Ссылочные документы

ISO/IEC 27013:2012

Заменен

Information technology -- Security techniques -- Guidance on the integrated implementation of ISO/IEC 27001 and ISO/IEC 20000-1 — 46 стр.

ISO/IEC 27001:2013

Действует

Information technology -- Security techniques -- Information security management systems -- Requirements — 30 стр.

BS ISO/IEC 27000:2012

Заменен

Information technology. Security techniques. Information security management systems. Overview and vocabulary — 34 стр.

ISO/IEC TR 20000-10:2013

Заменен

Information technology -- Service management -- Part 10: Concepts and terminology — 28 стр.

ISO/IEC TR 20000-4:2010

Действует

Information technology -- Service management -- Part 4: Process reference model — 30 стр.

ISO/IEC 20000-3:2012

Действует

Information technology -- Service management -- Part 3: Guidance on scope definition and applicability of ISO/IEC 20000-1 — 34 стр.

ISO/IEC 20000-2:2012

Действует

Information technology -- Service management -- Part 2: Guidance on the application of service management systems — 94 стр.

ISO/IEC TR 90005:2008

Действует

Systems engineering -- Guidelines for the application of ISO 9001 to system life cycle processes — 142 стр.

ISO/IEC 90003:2004

Заменен

Software engineering -- Guidelines for the application of ISO 9001:2000 to computer software — 62 стр.

ISO 19011:2011

Заменен

Guidelines for auditing management systems — 52 стр.

BS ISO 10008:2013

Действует

Quality management. Customer satisfaction. Guidelines for business-to-consumer electronic commerce transactions — 38 стр.

ISO 10007:2003

Заменен

Quality management systems -- Guidelines for configuration management — 18 стр.

ISO 10004:2012

Заменен

Quality management -- Customer satisfaction -- Guidelines for monitoring and measuring — 40 стр.

ISO 10002:2004

Заменен

Quality management -- Customer satisfaction -- Guidelines for complaints handling in organizations — 32 стр.

ISO 9004:2009

Заменен

Managing for the sustained success of an organization -- A quality management approach — 54 стр.

ISO/IEC 20000-1:2011

Заменен

Information technology -- Service management -- Part 1: Service management system requirements — 36 стр.

ISO 9001:2008

Заменен

Quality management systems -- Requirements — 36 стр.

ISO 9000:2005

Заменен

Quality management systems -- Fundamentals and vocabulary — 38 стр.