DIN ISO 10001:2019-07

Действует

Quality management - Customer satisfaction - Guidelines for codes of conduct for organizations (ISO 10001:2018)

На этот документ ссылаются

DIN ISO 10004:2015-01

Отменен

Quality management - Customer satisfaction - Guidelines for monitoring and measuring (ISO 10004:2012); Text in German, English and French — 85 стр.

DIN ISO 10003:2008-07

Отменен

Quality management - Customer satisfaction - Guidelines for dispute resolution external to organizations (ISO 10003:2007); Text in German, English and French — 61 стр.

DIN ISO 26000:2011-01

Отменен

Guidance on social responsibility (ISO 26000:2010) — 149 стр.

DIN EN 16844:2018-08

Отменен

Aesthetic medicine services - Non-surgical medical treatments; German version EN 16844:2017+A1:2018 — 58 стр.