Стандарты ON. 03.080.01 Services in general / Услуги в целом

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Service excellence - Creating outstanding customer experiences through service excellence (CEN/TS 16880:2015)

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Methodology for calculation and declaration of energy consumption and GHG emissions of transport services (freight and passengers)

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Method for condition assessment of immobile constructed assets

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Provision of services - Part 3: Management of Performance Measurement - Guidance on the mechanism to measure performance as part of service contracts