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BS ISO/IEC 20000-2:2012

Действует
Information technology. Service management. Guidance on the application of service management systems — 96 стр.
ОписаниеИзмененияСсылкиВерсии

Ссылочные документы

BS ISO/IEC 90003:2014
Действует
Software engineering. Guidelines for the application of ISO 9001:2008 to computer software — 64 стр.
BS ISO/IEC 38500:2015
Действует
Information technology. Governance of IT for the organization — 20 стр.
BS ISO 31000:2009
Заменен
Risk management. Principles and guidelines — 38 стр.
BS ISO/IEC 27005:2011
Заменен
Information technology. Security techniques. Information security risk management — 80 стр.
BS ISO/IEC 27002:2013
Действует
Information technology. Security techniques. Code of practice for information security controls — 94 стр.
BS ISO/IEC 27001:2013
Действует
Information technology. Security techniques. Information security management systems. Requirements — 34 стр.
ISO/IEC TR 24748-3:2011
Действует
Systems and software engineering -- Life cycle management -- Part 3: Guide to the application of ISO/IEC 12207 (Software life cycle processes) — 118 стр.
ISO/IEC TR 24748-2:2011
Заменен
Systems and software engineering -- Life cycle management -- Part 2: Guide to the application of ISO/IEC 15288 (System life cycle processes) — 84 стр.
BS ISO/IEC 19770-1:2017
Действует
Information technology. IT asset management. IT asset management systems. Requirements — 48 стр.
ISO 19011:2002
Действует
Guidelines for quality and/or environmental management systems auditing — 31 стр.
BS ISO/IEC 15939:2007
Заменен
Systems and software engineering. Measurement process — 48 стр.
BS ISO/IEC 15504-5:2012
Действует
Information technology. Process assessment. An exemplar software life cycle process assessment model — 208 стр.
BS ISO/IEC 15504-4:2004
Действует
Information technology. Process assessment. Guidance on use for process improvement and process capability determination — 42 стр.
BS ISO/IEC 15504-3:2004
Заменен
Information technology. Process assessment. Guidance on performing an assessment — 66 стр.
ISO/IEC 15504-2:2003
Заменен
Software engineering -- Process assessment -- Part 2: Performing an assessment — 23 стр.
BS ISO/IEC 15504-1:2004
Действует
Information technology. Process assessment. Concepts and vocabulary — 28 стр.
ISO/IEC 15288:2008
Заменен
Systems and software engineering -- System life cycle processes — 84 стр.
BS ISO/IEC 14598-6:2001
Действует
Information technology. Software production evaluation. Documentation of evaluation modules — 40 стр.
BS ISO/IEC 12207:2008
Заменен
Systems and software engineering. Software life cycle processes — 142 стр.
BS ISO 10007:2017
Действует
Quality management. Guidelines for configuration management — 18 стр.
BS ISO 10002:2014
Заменен
Quality management. Customer satisfaction. Guidelines for complaints handling in organizations — 38 стр.
ISO/IEC TR 9126-3:2003
Заменен
Software engineering -- Product quality -- Part 3: Internal metrics — 70 стр.
ISO/IEC TR 9126-2:2003
Заменен
Software engineering -- Product quality -- Part 2: External metrics — 94 стр.
ISO 9004:2009
Заменен
Managing for the sustained success of an organization -- A quality management approach — 54 стр.
ISO 9001:2015
Действует
Quality management systems -- Requirements — 40 стр.
ISO/IEC TR 20000-5:2013
Действует
Information technology -- Service management -- Part 5: Exemplar implementation plan for ISO/IEC 20000-1 — 48 стр.
ISO/IEC TR 20000-4:2010
Действует
Information technology -- Service management -- Part 4: Process reference model — 30 стр.
BS ISO/IEC 20000-1:2011
Заменен
Information technology. Service management. Service management system requirements — 38 стр.
BS ISO/IEC 20000-2:2005
Заменен
Information technology. Service management. Code of practice — 42 стр.

На этот документ ссылаются

BS ISO/IEC 20000-2:2005
Заменен
Information technology. Service management. Code of practice — 42 стр.
PD ISO/IEC TR 20000-3:2009
Заменен
Information technology. Service management. Guidance on scope definition and applicability of ISO/IEC 20000-1 — 36 стр.
BIP 2145:2008
Действует
BS 25999-1 Business continuity management. Code of practice. Laminated Pocketbook — 68 стр.
PD ISO/IEC TR 20000-5:2010
Заменен
Information technology. Service management. Exemplar implementation plan for ISO/IEC 20000-1 — 40 стр.
BIP 0008-1:2008
Заменен
Evidential weight and legal admissibility of information stored electronically. Code of Practice for the implementation of BS 10008 — 128 стр.
BS ISO/IEC 27002:2013
Действует
Information technology. Security techniques. Code of practice for information security controls — 94 стр.
BS 25999-1:2006 (French)
Отменен
Business continuity management. Code of practice (French translation of BS 25999-1:2006) — 56 стр.
17/30329617 DC
Действует
BS ISO/IEC 29110-4-3. Systems and software engineering. Lifecycle profiles for very small entities (VSEs). Part 4-3. Service delivery. Profile specification — 59 стр.
BS 25999-1:2006 (German)
Отменен
Business continuity management. Code of practice (German translation of BS 25999-1:2006) — 40 стр.
BS 25999-1:2006
Заменен
Business continuity management. Code of practice — 50 стр.
BS ISO/IEC 27013:2015
Действует
Information technology. Security techniques. Guidance on the integrated implementation of ISO/IEC 27001 and ISO/IEC 20000-1 — 50 стр.
BS ISO/IEC 19770-1:2017
Действует
Information technology. IT asset management. IT asset management systems. Requirements — 48 стр.
PD ISO/IEC TR 29110-5-3:2018
Действует
Systems and software engineering. Lifecycle profiles for Very Small Entities (VSEs). Service delivery guidelines — 44 стр.
BS 10008:2014
Действует
Evidential weight and legal admissibility of electronic information. Specification — 34 стр.
18/30376359 DC
Действует
BS ISO/IEC/IEEE 15289. Systems and software engineering. Content of life-cycle information items (documentation) — 93 стр.
BS ISO/IEC 29110-4-3:2018
Действует
Systems and software engineering. Lifecycle profiles for very small entities (VSEs). Service delivery. Profile specification — 78 стр.
BS ISO/IEC 20000-1:2018
Действует
Information technology. Service management. Service management system requirements — 42 стр.
18/30373344 DC
Действует
BS ISO/IEC 20000-3. Information technology. Service management. Part 3. Guidance on scope definition and applicability of ISO/IEC 20000-1 — 37 стр.
BS EN ISO/IEC 27002:2017
Действует
Information technology. Security techniques. Code of practice for information security controls — 92 стр.
BS ISO/IEC 20000-3:2012
Действует
Information technology. Service management. Guidance on scope definition and applicability of ISO/IEC 20000-1 — 36 стр.
BS ISO/IEC 20000-2:2019
Действует
Information technology. Service management, Guidance on the application of service management systems — 74 стр.