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ISO 10002:2004/Cor.1:2009

Заменен
Quality management -- Customer satisfaction -- Guidelines for complaints handling in organizations -- Technical Corrigendum 1 — 2 стр.
ОписаниеИзмененияСсылкиВерсии

Ссылочные документы

ISO 10002:2018
Действует
Quality management -- Customer satisfaction -- Guidelines for complaints handling in organizations — 40 стр.
ISO 10002:2004
Заменен
Quality management -- Customer satisfaction -- Guidelines for complaints handling in organizations — 32 стр.

На этот документ ссылаются

BS ISO/IEC 11695-1:2008
Заменен
Identification cards. Optical memory cards. Holographic recording method. Physical characteristics — 22 стр.
BS EN ISO/IEC 17021:2011
Заменен
Conformity assessment. Requirements for bodies providing audit and certification of management systems — 58 стр.
BS ISO 19973-1:2007
Заменен
Pneumatic fluid power - Assessment of component reliability by testing. General procedures — 40 стр.
BS ISO 19973-2:2007
Заменен
Pneumatic fluid power. Assessment of component reliability by testing. Directional control valves — 22 стр.
BS ISO 19973-3:2007
Заменен
Pneumatic fluid power. Assessment of component reliability by testing. Cylinders with piston rod — 18 стр.
ISO 10002:2004
Заменен
Quality management -- Customer satisfaction -- Guidelines for complaints handling in organizations — 32 стр.
ISO 10002:2014
Заменен
Quality management -- Customer satisfaction -- Guidelines for complaints handling in organizations — 36 стр.