Environmental management -- Life cycle assessment -- Illustrative examples on how to apply ISO 14044 to goal and scope definition and inventory analysis— 56 стр.
Postal services. Quality of service. Measurement of the transit time of end-to-end services for single piece non-priority mail and second class mail— 20 стр.
Value management. Functional expression of the need and functional performance specification. Requirements for expressing and validating the need to be satisfied within the process of purchasing or obtaining a product— 38 стр.
Postal Services. Quality of Services. Measurement of the transit time of end-to-end services for single piece priority mail and first class mail— 118 стр.