Ergonomics of human-system interaction - Part 154: Interactive voice response (IVR) applications (ISO 9241-154:2013); German version EN ISO 9241-154:2013— 48 стр.
Information technology. Document processing and related communication. User interface to telephone-based services. Voice messaging applications— 72 стр.
Ergonomics of human-system interaction - Part 154: Interactive voice response (IVR) applications (ISO/DIS 9241-154:2011); German version prEN ISO 9241-154:2011
Quality management - Customer satisfaction - Guidelines for business-to-consumer electronic commerce transactions (ISO 10008:2013); Text in German, English and French— 85 стр.
Ergonomics of human-system interaction - Part 112: Principles for the presentation of information (ISO 9241-112:2017); German version EN ISO 9241-112:2017— 31 стр.
Machine tools safety - Machining centres, Milling machines, Transfer machines - Part 1: Safety requirements (ISO 16090-1:2017); German version EN ISO 16090-1:2018— 183 стр.