Quality management - Customer satisfaction - Guidelines for business-to-consumer electronic commerce transactions (ISO 10008:2013); Text in German, English and French— 85 стр.
Postal services - Quality of service - Measurement of loss of registered mail and other types of postal service using a track and trace system; German version EN 14137:2003— 23 стр.
Conformity assessment - Requirements for bodies providing audit and certification of management systems (ISO/IEC 17021:2011); German and English version EN ISO/IEC 17021:2011— 89 стр.
Primary packaging materials for medicinal products - Particular requirements for the application of ISO 9001:2008, with reference to Good Manufacturing Practice (GMP) (ISO 15378:2011); German version EN ISO 15378:2011— 80 стр.
Environmental management systems - Requirements with guidance for use (ISO 14001:2004 + Cor. 1:2009); German and English version EN ISO 14001:2004 + AC:2009— 52 стр.
Postal services - Quality of service - Measurement of the transit time of end-to-end services for single piece non-priority mail and second class mail; German version EN 14508:2003+A1:2007— 14 стр.
Postal services - Quality of service - Measurement of the transit time of end-to-end services for single piece non-priority mail and second class mail; German version EN 14508:2016— 19 стр.
Medical devices - Quality management systems - Requirements for regulatory purposes (ISO 13485:2003 + Cor. 1:2009); German version EN ISO 13485:2012 + AC:2012— 86 стр.
Environmental management systems - General guidelines on principles, systems and support techniques (ISO 14004:2004); German and English version EN ISO 14004:2010— 91 стр.
Water quality - Sampling - Part 14: Guidance on quality assurance and quality control of environmental water sampling and handling (ISO 5667-14:2014); German and English version FprEN ISO 5667-14:2016— 50 стр.
Water quality - Sampling - Part 14: Guidance on quality assurance and quality control of environmental water sampling and handling (ISO 5667-14:2014); German version EN ISO 5667-14:2016— 50 стр.
Aerospace series - Quality management systems - Part 002: Requirements for Oversight of Aerospace Quality Management System Registration/Certification Programs; German and English version FprEN 9104-002:2015— 201 стр.
Aerospace series - Quality management systems - Part 002: Requirements for Oversight of Aerospace Quality Management System Registration/Certification Programs; German and English version EN 9104-002:2016— 201 стр.
Aerospace series - Quality management systems - Part 002: Requirements for Oversight of Aerospace Quality Management System Certification/Registrations Programs; German and English version EN 9104-002:2008— 98 стр.
Industrial-process measurement, control and automation - Evaluation of system properties for the purpose of system assessment - Part 8: Assessment of other system properties (IEC 61069-8:2016); German version EN 61069-8:2016— 39 стр.
