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DIN ISO 10002:2017-07

Отменен
Quality management - Customer satisfaction - Guidelines for complaints handling in organizations (ISO/DIS 10002:2017); Text in German and English
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На этот документ ссылаются

DIN EN ISO 18295-1:2017-10
Действует
Customer contact centres - Part 1: Requirements for customer contact centres (ISO 18295-1:2017); German version EN ISO 18295-1:2017 — 26 стр.
DIN EN ISO 18295-2:2017-10
Действует
Customer contact centres - Part 2: Requirements for clients using the services of customer contact centres (ISO 18295-2:2017); German version EN ISO 18295-2:2017 — 14 стр.
DIN EN 15838:2010-02
Отменен
Customer Contact Centres - Requirements for service provision; German version EN 15838:2009 — 35 стр.
DIN EN 60679-1:2008-02
Отменен
Quartz crystal controlled oscillators of assessed quality - Part 1: Generic specification (IEC 60679-1:2007); German version EN 60679-1:2007 — 86 стр.
DIN EN ISO/IEC 17011:2018-03
Действует
Conformity assessment - Requirements for accreditation bodies accrediting conformity assessment bodies (ISO/IEC 17011:2017); German and English version EN ISO/IEC 17011:2017 — 63 стр.
DIN EN 140401-802:2017-09
Действует
Detail specification: Fixed low power film SMD resistors - Rectangular - Stability classes 1; 2; German version EN 140401-802:2007 + A1:2010 + A2:2013 + A3:2017 — 40 стр.
DIN EN 60122-1:2003-06
Отменен
Quartz crystal units of assessed quality - Part 1: Generic specification (IEC 60122-1:2002); German version EN 60122-1:2002 — 39 стр.
DIN EN 61987-11:2014-07
Отменен
Industrial-process measurement and control - Data structures and elements in process equipment catalogues - Part 11: List of Properties (LOP) of measuring equipment for electronic data exchange - Generic structures (IEC 61987-11:2012); German version EN 61987-11:2012 — 79 стр.
DIN EN ISO 9004:2009-12
Отменен
Managing for the sustained success of an organization - A quality management approach (ISO 9004:2009); Trilingual version EN ISO 9004:2009 — 140 стр.
DIN EN 16844:2018-02
Отменен
Aesthetic medicine services - Non-surgical medical treatments; German version EN 16844:2017 — 59 стр.