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DIN ISO 10004:2015-01

Отменен
Quality management - Customer satisfaction - Guidelines for monitoring and measuring (ISO 10004:2012); Text in German, English and French — 85 стр.
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Ссылочные документы

DIN ISO 10003:2019-07
Действует
Quality management - Customer satisfaction - Guidelines for dispute resolution external to organizations (ISO 10003:2018)
DIN ISO 10002:2019-07
Действует
Quality management - Customer satisfaction - Guidelines for complaints handling in organizations (ISO 10002:2018)
DIN ISO 10001:2019-07
Действует
Quality management - Customer satisfaction - Guidelines for codes of conduct for organizations (ISO 10001:2018)
ÖNORM EN ISO 9004:2018-10
Действует
Quality management - Quality of an organization - Guidance to achieve sustained success (ISO 9004:2018)
DIN EN ISO 9001:2015-11
Действует
Quality management systems - Requirements (ISO 9001:2015); German and English version EN ISO 9001:2015 — 71 стр.
DIN EN ISO 9000:2015-11
Действует
Quality management systems - Fundamentals and vocabulary (ISO 9000:2015); German and English version EN ISO 9000:2015 — 104 стр.
DIN-Fachbericht ISO/TR 10017:2004-09
Отменен
Guidance on statistical techniques for ISO 9001:2000
DIN ISO 10003:2008-07
Отменен
Quality management - Customer satisfaction - Guidelines for dispute resolution external to organizations (ISO 10003:2007); Text in German, English and French — 61 стр.
DIN ISO 10002:2010-05
Отменен
Quality management - Customer satisfaction - Guidelines for complaints handling in organizations (ISO 10002:2004 + Cor. 1:2009) — 72 стр.
DIN ISO 10001:2008-07
Отменен
Quality management - Customer satisfaction - Guidelines for codes of conduct for organizations (ISO 10001:2007); Text in German, English and French — 39 стр.
DIN EN ISO 9004:2009-12
Отменен
Managing for the sustained success of an organization - A quality management approach (ISO 9004:2009); Trilingual version EN ISO 9004:2009 — 140 стр.
DIN EN ISO 9001:2014-08
Отменен
Quality management systems - Requirements (ISO/DIS 9001:2014); German and English version prEN ISO 9001:2014
DIN EN ISO 9000:2014-08
Отменен
Quality management systems - Fundamentals and vocabulary (ISO/DIS 9000:2014); German and English version prEN ISO 9000:2014
DIN ISO 10004:2014-04
Отменен
Quality management - Customer satisfaction - Guidelines for monitoring and measuring (ISO 10004:2012)
DIN ISO/TS 10004*DIN SPEC 91234:2011-11
Отменен
Quality management - Customer satisfaction - Guidelines for monitoring and measuring (ISO/TS 10004:2010); Text in German, English and French

На этот документ ссылаются

DIN EN 61811-1:1999-11
Отменен
Electromechanical non-specified time all-or-nothing relays of assessed quality - Part 1: Generic specification (IEC 61811-1:1999); German version EN 61811-1:1999 — 8 стр.
DIN EN 62246-1:2011-12
Отменен
Reed switches - Part 1: Generic specification (IEC 62246-1:2011); German version EN 62246-1:2011 — 81 стр.
DIN EN ISO 23747:2015-12
Действует
Anaesthetic and respiratory equipment - Peak expiratory flow meters for the assessment of pulmonary function in spontaneously breathing humans (ISO 23747:2015); German version EN ISO 23747:2015 — 40 стр.
DIN EN 13107:2005-06
Отменен
Safety requirements for cableway installations designed to carry persons - Civil engeneering works; German version EN 13107:2004 — 61 стр.
DIN EN 140100:2008-08
Отменен
Sectional specification: Fixed low power film resistors; German version EN 140100:2008 — 31 стр.
DIN EN ISO 10240:2005-01
Отменен
Small craft - Owner's manual (ISO 10240:2004); German version EN ISO 10240:2004 — 20 стр.
DIN EN ISO 9000:2015-11
Действует
Quality management systems - Fundamentals and vocabulary (ISO 9000:2015); German and English version EN ISO 9000:2015 — 104 стр.
DIN EN ISO 10628:2001-03
Отменен
Flow diagrams for process plants - General rules (ISO 10628:1997); German version EN ISO 10628:2000 — 92 стр.
DIN EN ISO 9001:2015-11
Действует
Quality management systems - Requirements (ISO 9001:2015); German and English version EN ISO 9001:2015 — 71 стр.
DIN EN 60862-1:2004-03
Отменен
Surface acoustic wave (SAW) filters of assessed quality - Part 1: Generic specification (IEC 60862-1:2003); German version EN 60862-1:2003 — 41 стр.
DIN EN 61400-25-2:2007-11
Отменен
Wind turbines - Part 25-2: Communications for monitoring and control of wind power plants - Information models (IEC 61400-25-2:2006); German version EN 61400-25-2:2007, text in English — 87 стр.
DIN ISO 7460:1988-04
Отменен
Shipbuilding; information processing; shiplines; identification geometric data; identical with ISO 7460, edition 1983 — 5 стр.
DIN EN 60539-1:2008-11
Отменен
Directly heated negative temperature coefficient thermistors - Part 1: Generic specification (IEC 60539-1:2008); German version EN 60539-1:2008 — 49 стр.
DIN ISO 1940-1:2004-04
Отменен
Mechanical vibration - Balance quality requirements for rotors in a constant (rigid) state - Part 1: Specification and verification of balance tolerances (ISO 1940-1:2003) — 32 стр.
DIN 21500:2001-11
Отменен
Shaft sinking in mining - Design and dimensioning — 18 стр.
DIN EN 15224:2017-05
Действует
Quality management systems - EN ISO 9001:2015 for healthcare; German version EN 15224:2016 — 94 стр.
DIN EN ISO 18295-1:2017-10
Действует
Customer contact centres - Part 1: Requirements for customer contact centres (ISO 18295-1:2017); German version EN ISO 18295-1:2017 — 26 стр.
DIN EN ISO 18295-2:2017-10
Действует
Customer contact centres - Part 2: Requirements for clients using the services of customer contact centres (ISO 18295-2:2017); German version EN ISO 18295-2:2017 — 14 стр.